1. Start with properties and tenants
Create your property records first, then connect tenants to the correct property or rental unit. This keeps rent, maintenance, deposits and reports tied to the right operating context.
Help Center
Landlord guide to using RentFlow.
A practical starting guide for landlords setting up and operating RentFlow.
2. Review financial records
Use the financial dashboard, payment history and outstanding balance views to understand rent charged, payments recorded, allocations, late fees and open balances.
3. Track security deposits carefully
Record deposit requirements, amounts held, deductions and returns. Keep deposit activity separate from rent collection so statements and move-out workflows remain clear.
4. Manage maintenance from the workflow
Use maintenance records to track tenant requests, recurring work, appointments, photos and activity history. This gives both landlords and tenants a clearer maintenance trail.
5. Use the tenant portal
The tenant portal gives tenants a secure place to view their rental account, financial history, lease information, deposits, maintenance, appointments and messages.
6. Use reports for decisions
Report Center and portfolio views help landlords review operating performance, maintenance activity, lease status, deposits, occupancy and financial summaries.
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